📞 Customer Care Services as an Outsourced Project
Professional Support That Represents Your Brand
At Sub Websol, we offer comprehensive customer care outsourcing solutions designed to help businesses deliver exceptional service without the overhead of managing in-house support teams. Whether you’re a startup, a growing enterprise, or an established brand, outsourcing customer care allows you to maintain high-quality interactions while focusing on core business operations.
Based in Edmonton, Sub Websol acts as a strategic partner—handling customer support functions such as email response, phone call management (inbound and outbound), live chat, and BPO coordination on behalf of our clients.
🤝 Why Outsource Customer Support?
Customer service is the heartbeat of any business—but building and maintaining a dedicated support team can be costly and time-consuming. Outsourcing allows you to:
- Reduce operational costs
- Access trained support professionals
- Scale support coverage as your business grows
- Ensure consistent, professional communication
- Improve customer satisfaction and retention
Sub Websol provides flexible, scalable support solutions tailored to your industry, audience, and service expectations.
🛠️ What We Offer
We manage customer care projects across multiple channels and formats, ensuring your customers receive timely, helpful, and courteous service.
📧 Email Support
We handle customer inquiries, order confirmations, complaint resolution, and general correspondence with prompt, professional responses that reflect your brand tone.
📞 Inbound & Outbound Call Handling
Our trained agents manage incoming calls for support, sales, and service inquiries, as well as outbound calls for follow-ups, appointment setting, and feedback collection.
💬 Live Chat & Messaging
We provide real-time chat support for websites and social platforms, helping customers get answers instantly while improving engagement and conversion rates.
🧾 Business Process Outsourcing (BPO)
We coordinate back-office functions such as data entry, order processing, and CRM updates—streamlining your operations and freeing up internal resources.
🌐 Industry Versatility
Sub Websol supports businesses across retail, e-commerce, healthcare, professional services, and more. Whether you need multilingual support, seasonal scaling, or 24/7 coverage, we customize our approach to meet your specific needs.
🚀 Why Choose Sub Websol?
- ✅ Edmonton-based team with global reach
- ✅ Transparent pricing and service agreements
- ✅ Dedicated account managers and onboarding support
- ✅ Secure handling of customer data and compliance standards
- ✅ Performance tracking and monthly reporting
We don’t just answer calls—we represent your brand with professionalism, empathy, and consistency.
📞 Let’s Build Your Support Team
Ready to outsource your customer care operations? Sub Websol is here to help you deliver exceptional service while saving time and resources. Whether you need full-time support or project-based assistance, we’ll tailor a solution that fits your business.
👉 [Contact Us Today] to schedule a free consultation and explore how outsourced customer care can elevate your brand.